Returns & Exchanges
We want you to be fully satisfied with your USWE gear, which is why we offer a 30-day return policy for all unused products in their original packaging. Whether it's a fit issue or a change of heart, we are committed to making the return process as seamless as your next adventure.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place your unused gear back in its original packaging with all tags attached to ensure a valid return.
- 3.Attach the Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return box.
- 4.Get Your Refund
Once our warehouse receives and inspects your items, we will issue a refund to your original payment method within 5-7 business days.